FAQs

Kindercare Learning Centres share the same mission, vision and values as part of our organisational structure. So operationally, you can expect to receive a high quality care and learning environment in all our centres. We also believe that each centre is unique and reflective of its local community. So we empower our centre leaders to localise their curriculum and focus to best suit the needs of your child as a unique individual, as well as the community in which a centre is part of.

We serve meals based on a whole food vegetarian menu, with dairy, eggs and plant-based proteins including legumes. We do this for a few reasons. Firstly we believe exposing tamariki to a variety of fruit and veg promotes healthy eating habits from a young age. It's also environmentally sustainable and as part of our value of keeping children safe, reduces the risk of e-coli bacteria associated with raw meat. Thirdly, we are mindful of our diverse community of whānau; serving vegetarian meals with plant-based proteins is our best effort to ensure there is a place at the table for every child, regardless of their cultural and religious belief, while ensuring our meals have all the food groups needed for a balanced diet.

We understand that families have different childcare needs, and we would love to discuss them with you. This enables us to create a personalised plan that supports your child's growth and development while meeting your budget.

If it is the first time that you and your child are facing separation over an extended period, we advise planning some shorter transition visits before the start of your official enrolment. This will give you and your child, time to become a little more familiar with the environment and to cope with short periods of separation first, before you leave them for a longer session or for the day. So spend some time in the room with them, having fun. Then, the next time, pop out for a coffee and leave them for a short period of time. For your third visit, you could leave them a little longer still, to allow your child to gradually become accustomed to not having you there, but knowing that they are safe, loved and that you will always return for them.

For detailed information on transitioning your child for the first time, changing rooms and leaving for primary school, please read our Transitions For Children Policy.

We do not supply nappies or formula because every child has different needs. We ask that you supply your child’s own bottles, formula and nappies for each day they’re in our care.